Customer Loyalty Programme

A little something to say Thank You for supporting what we do!

 

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Save money on future purchases – The Loving Nature loyalty points programme allows all retail customers that register an account with us to earn reward points. Every time you shop with us, you’ll automatically earn points to redeem.

Our reward points have a long validity period with no limit on how many points you can earn or spend. There’s also no minimum spend necessary to accumulate points for an order.

To start earning points, all you need to do is create an account with us, so we can save your points to your account. Unfortunately, if you choose to shop as a Guest, we can not save any points.

You can check your point balance or points history at any time by simply logging into your account and clicking “My Loyalty Points” 

Actions that earn points

  1. Registering as a user/customer – 100 bonus points will be credited to your new account and can be used on your next purchase. Click here to create an account
  2. After completing the first order – 100 bonus points are credited to your account after completing your first order and can be redeemed against any future order(s)
  3. Purchasing products – members receive 5 points for every £1 spent in our online shop. Every 100 points are worth £1. Reward points are shown on all product pages.
  4. Spending over £100 (after discounts) – 500 points will be given on top of the regular amount given for placing an order.

How to redeem

Redeem loyalty points for a coupon that you can use on a future order by logging into your account and clicking ”My Loyalty Points” and then navigating to the ”Redeem Loyalty Points” tab.

You can also share the love with your friends and family, by sending them a coupon code to use in our shop.

  • No minimum points are needed for redemption. You can easily redeem your points at any time
  • You can’t use points in conjunction with other discount codes
  • Points can’t be converted into cash or transferred between accounts
  • Points will be adjusted for any returned items

Points Expiration

Points are valid for 6 months. Within this period you must redeem/spend your points or earn extra points to extend the validity.

Essentially, you have 180 days after your last point transaction to either earn more points (make a purchase) or use your existing points (redeem the loyalty points).

Important note: reward coupons are valid for 7 days after redeeming.